Machine and Die Maintenance
How do I recognize a worn cutting pad?
Your cutting pads will start to bend, become marked (which may mark your design) and may not cut properly. These are signs you need to replace your cutting pads.
How can I extend the life of my cutting pads?
To evenly distribute wear, turn the Cutting Pad over routinely (weekly for high usage). Replace the Cutting Pad when both sides are worn and are no longer cutting properly. Refer to the Materials Guide for approved materials. To order Cutting Pads, click here.
How do I recognize worn plastic slides? Do all machines have plastic slides?
After extended use of the SuperStar Excel or Big Shot Pro Machine, the Plastic Slides on the Side Rails may show signs of wear. All four Plastic Slides should be replaced at the same time to ensure even wear in the future. Detailed instructions about replacing the Plastic Slides can be found here. Order SuperStar Excel/Big Shot Pro Plastic Slides.
How do I clean my machine?
Over time and due to normal use, your Ellison shape-cutting machine may become dirty or dusty. To clean, use Isopropyl alcohol (rubbing alcohol) poured on a clean paper towel and rub over the machine until it evaporates. With another clean, dry paper towel, wipe off any residue. Never use bleach or abrasive cleaners on the Machine. Never oil your Machine.
Is it important to keep my dies clean?
Yes, it is important to clean out the bits of paper and other material that build up in the joints of the dies (where the rule meets). If unattended, these scraps will eventually push the rule slightly apart. This cleaning is especially important if you are cutting thick materials such as Flexible Magnetic Sheets or Pop-up Sponge.