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Education Help Center

Website support

  1. How do I apply a coupon code?
  2. How do I create an account?
  3. How do I log into my account?
  4. How do I reset my password?
  5. I am having trouble logging in to my account
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Ordering support

  1. How can I get a tax exemption
  2. Are there any handling charges?
  3. Can Ellison Ship to an APO/FPO address?
  4. Can I place an order outside of the United States?
  5. Can I return or exchange my order?
View All 21 articles

Product support

  1. What is a shim?
  2. What is the Ellison product warranties?
  3. Can I substitute a die in a die-set?
  4. Is a cracking sound normal when I die-cut?
  5. My cutting plates are marking and bending when I use them, is this normal?
View All 17 articles

Stockiest and retailers

  1. How can I make a wholesale order?
  2. How do I find a local retailer?
  3. My school or business is not in the United States, how do I find a supplier?

Technical support

  1. I’m afraid to use my card online, is Ellison Education a secure website?
  2. Will any browser work at Ellisoneducaion.com?
  3. I cannot read my order confirmation email.
  4. I get an error message when I try to use the website, what does this mean?
  5. Does Ellison Online use cookies?
View All 7 articles

Inspiration

  1. Where can I find the Ellison Education videos?
  2. What are lessons?
  3. I was looking for a lesson using a product I had purchased, but I couldn’t find one!
  4. What are hubs?
  5. Where can I find the Ellison Education Blog?
View All 6 articles