Articles by tag "website support"

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  1. How do I log into my account? You can log in by clicking here, or by clicking on the menu above.
  2. How do I reset my password? You can change your password here. You will be asked to enter your registered email address. Thereafter we will send you an email, which will enable you to reset your password. If no email arrives, please check your junk mail.
  3. How do I create an account? You can create an account by clicking here
  4. I am having trouble logging in to my account Please ensure your log in details are spelt correctly and remember the password is key sensitive. If you are still having issues, please contact us via our contact form or via telephone 800.253.2238 (Toll Free in the USA) or 949.598.8821 (Outside of the USA) 7:00 a.m. to 4:00 p.m. PST Monday through Friday .
  5. How do I apply a coupon code? Simply type in the code into the ‘coupon code’ box located on the left-hand side of the checkout screen and click ‘apply’ to activate the code.
  6. Where can I find my order history? You can find them here.
  7. I’m afraid to use my card online, is Ellison Education a secure website? Ellisoneducation.com uses a secure server during transmission of credit card and personal information. We have a valid SSL installed, ensuring that all information sent to Ellison during an SSL session is encrypted, protecting against disclosure to third parties.
  8. Will any browser work at Ellisoneducaion.com? Almost any web browser will allow you to browse the Ellison website. However, in order to shop online and check out successfully at ellisoneducation.com, you must be using an up-to-date web browser that supports JavaScript. We recommend the latest version Chrome, Firefox or Internet Explorer.
  9. I cannot read my order confirmation email. To comply with rapidly evolving email standards, ellisoneducation.com sends order confirmations in efficient HTML-formatted email, enabling the items purchased to be viewed in columns with the ... Read More
  10. I get an error message when I try to use the website, what does this mean? To help us troubleshoot your issue, please send a screenshot using our Contact Form or via telephone 800.253.2238 (Toll Free in the USA) or 949.598.8821 (Outside of the USA) 7:00 a.m. to 4:00 p.m. PST Monday through Friday.

Items 1-10 of 13

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